Terms of Use

Article 1: Introduction

Welcome to the website merperle.vn (hereinafter the "Website") of MerPerle (hereinafter "We" or "Us").

By accessing and using this Website, you agree to comply with the terms and conditions set out below. If you do not agree, please stop using the Website.

Article 2: Scope of Application

This policy applies to:

  • All visitors to the Website
  • Users who make reservations or use services
  • Any individuals or organisations interacting with the Website

Article 3: Content and Intellectual Property Rights

All content on the Website, including:

  • Text, images and video
  • Logos and brand identity
  • Service information

belongs to MerPerle or its lawful licensors.

Users may not:

  • Copy, modify or republish content for commercial purposes
  • Use content without prior written consent

Article 4: User Rights and Responsibilities

When using the Website, you undertake to:

  • Provide accurate information when making a reservation or contacting us
  • Not use the Website for any unlawful purpose
  • Not interfere with the system or with other users' experience

We reserve the right to:

  • Deny access where a violation is detected
  • Cancel a transaction or account where necessary

Article 5: Reservations and Services

When making a reservation through the Website:

  • You must provide complete and valid information
  • The reservation is subject to the pricing terms, cancellation policy and specific conditions in force at the time of booking

We reserve the right to:

  • Request verification of information
  • Decline to provide a service where the information is invalid

Article 6: Third-Party Links

The Website may contain links to other websites.

We:

  • Do not control third-party content
  • Are not responsible for the accuracy or policies of those websites

Article 7: Limitation of Liability

We are not responsible for:

  • Errors or omissions in information on the Website
  • Service interruptions
  • Damages arising from use of the Website

The Website is provided on an "as-is" basis.

Article 8: Changes to Content

We reserve the right to:

  • Update and edit Website content
  • Change policies without prior notice

Continued use of the Website after such changes constitutes acceptance of the new terms.

Article 9: Governing Law

This policy is governed by and interpreted in accordance with the laws of Viet Nam.

Any disputes arising shall be resolved by the competent authority in Viet Nam.

Article 10: Contact Information

MerPerle

  • Legal entity: Công ty Cổ phần Khải Vy
  • Business registration No.: 0302028516
  • Legal representative: Nguyễn Quốc Bảo (General Director)
  • Head office: MerPerle Group, Viet Nam
  • Website: merperle.vn
  • Email: sales@merperle.vn

Contact each property directly:

MerPerle Dalat Hotel

  • Address: 1 Hung Vuong, Xuan Huong - Dalat, Lam Dong, Viet Nam
  • Phone: 0263.3553.789
  • Email: sales@merperle.vn

MerPerle Nui Sam Resort

  • Address: Khu du lich Ben Da Nui Sam, duong Tan Lo Kieu Luong, Phuong Vinh Te, Tinh An Giang
  • Phone: 0296.3510.116
  • Email: sales.mnr@merperle.vn